Effective date: August 31, 2026
TrueLux Solutions (“TrueLux,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit trueluxsolutions.co, request a quote, contact us, or otherwise interact with our automotive protection services.
Information we collect
Information you provide. When you submit a quote or contact form, call, email, schedule service, or otherwise communicate with us, we may collect your name, email address, phone number, vehicle year, make and model, requested services, appointment details, messages, and other information you choose to provide.
Information collected automatically. Our website and service providers may automatically collect information such as your IP address, browser and device type, operating system, referring page, pages viewed, approximate location derived from IP address, and interaction data. We may use cookies and similar technologies to operate the site, remember preferences, measure performance, prevent fraud or abuse, and understand how visitors use the site.
How we use information
- Respond to questions and prepare requested quotes;
- Schedule, provide, and support paint protection film, window tint, ceramic coating, vehicle wrap, and related services;
- Communicate about appointments, estimates, service updates, and customer support;
- Operate, maintain, secure, and improve our website and business;
- Detect spam, fraud, security incidents, and misuse;
- Maintain business records and comply with legal obligations; and
- Send marketing communications when permitted by law. You may opt out of promotional emails using the unsubscribe method provided or by contacting us.
Cookies and similar technologies
Cookies are small files stored on your device. Some cookies are necessary for website functionality and security. Others may help us measure traffic and performance or support embedded content. You can control cookies through your browser settings. Blocking certain cookies may affect site functionality. Where legally required, we will request consent before using non-essential cookies.
How we disclose information
We may disclose information to vendors that help us operate our website and business, such as website hosting, form processing, email delivery, analytics, security, spam prevention, scheduling, payment processing, and professional advisers. These providers may use information only as permitted by their agreements with us and applicable law.
We may also disclose information when reasonably necessary to comply with law, respond to lawful requests, protect our rights or safety, investigate fraud or security issues, enforce agreements, or complete a merger, financing, sale, or transfer of all or part of the business. We do not knowingly sell personal information for money.
Third-party services and embedded content
Our site may link to or display content from third parties, including maps, videos, social networks, analytics tools, or payment and scheduling providers. Those services may collect information under their own privacy policies. We are not responsible for third-party privacy practices.
Data retention
We retain personal information only as long as reasonably necessary for the purposes described in this policy, including providing services, maintaining business and warranty records, resolving disputes, enforcing agreements, and meeting tax, accounting, insurance, and legal requirements. Retention periods vary according to the type of information and applicable obligations.
Your privacy choices and rights
You may ask us to provide access to, correct, or delete personal information associated with you. Depending on where you live and whether an applicable privacy law covers our processing, you may have additional rights, including the right to obtain a portable copy of certain data or opt out of certain uses. We may need to verify your identity before completing a request, and legal exceptions may apply.
To submit a privacy request, use our contact form and clearly label the message “Privacy Request.” We will not discriminate against you for exercising an applicable privacy right.
Data security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No internet transmission or storage system is completely secure, so we cannot guarantee absolute security.
Children’s privacy
Our website and services are intended for a general audience and are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided information to us, please contact us so we can review and delete it as appropriate.
Changes to this policy
We may update this Privacy Policy as our practices or legal obligations change. The revised policy will be posted on this page with a new effective date. Material changes may also be communicated by another reasonable method.
Contact us
TrueLux Solutions serves the Denver, Colorado area. Questions or privacy requests can be submitted through our Contact page.